Unfair Claim Denial by DotSure Insurance

I'm extremely disappointed with the service I received from DotSure Insurance. Recently, I submitted a claim for an accident.

Despite providing all required documentation and following the claims process, my claim was unfairly denied. The reason provided was certainly unclear as many reasons were mentioned one being I drive too many kilos a month to the other being suspected of using the vehicle for uber and this is not true, which I believe is unjustified and contradictory to my policy terms.

I've been a loyal customer of DotSure Insurance for over 2 years and have consistently paid my premiums on time. It's appalling that they would deny a legitimate claim and leave me with significant financial burdens.

I've tried to resolve this issue through phone, but the customer service team has been unhelpful and at one point they were intimidating me into agreeing to things that are incorrect and threatened to blacklist me on the insurance board

I warn others to be cautious when dealing DotSure Insurance. Their unfair claims practices and poor customer service can leave you with significant financial losses.