AG
Alok G
1 reviews | Active since Sept 2024
11 Sept 2024, 17:07
**** Under Dotsure Name
Hi, beware guys. It seems Dotsure is doing a **** by getting SMSes sent by a third party and asking a person to pay for accidents that have never happened. I have raised this matter with matter with Dotsure but they are refusing to respond if such smses are **** or genuine. I am logging a complaint with SAPS for such **** Smses. Never expected Dotsure to be involved in such ****s.
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Replies (2)
dotsure.co.za's replyOfficial
11 Sept 2024, 17:19Hi Alok, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Sept 2024, 17:19
Official
Hi Alok, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
AG
Alok G's updateReviewer Update
13 Sept 2024, 12:21Hi,
Danielle from Dotsure and I have been in touch on this matter.
I realise that this is not a **** and Dotsure has done nothing wrong in this entire process. It appears Dotsure was taking actions on the basis of information provided to them.
I appreciate the professionalism with which Danielle and Dotsure have handled this matter to a resolution.
Kind regards
Alok
Danielle from Dotsure and I have been in touch on this matter.
I realise that this is not a **** and Dotsure has done nothing wrong in this entire process. It appears Dotsure was taking actions on the basis of information provided to them.
I appreciate the professionalism with which Danielle and Dotsure have handled this matter to a resolution.
Kind regards
Alok
AG
Alok G's update13 Sept 2024, 12:21
Reviewer Update
Hi,
Danielle from Dotsure and I have been in touch on this matter.
I realise that this is not a **** and Dotsure has done nothing wrong in this entire process. It appears Dotsure was taking actions on the basis of information provided to them.
I appreciate the professionalism with which Danielle and Dotsure have handled this matter to a resolution.
Kind regards
Alok
Danielle from Dotsure and I have been in touch on this matter.
I realise that this is not a **** and Dotsure has done nothing wrong in this entire process. It appears Dotsure was taking actions on the basis of information provided to them.
I appreciate the professionalism with which Danielle and Dotsure have handled this matter to a resolution.
Kind regards
Alok