Unbelievably pathetic service

I have no idea why Hollard moved us to Dotsure but since they did my life has been a nightmare with Dotsure. They are very unprofessional and they demand that the client does the run around and yet this is the insurance's responsibility. I am so happy that I have cancelled my policy with them, my cover with them ends this month end, but it looks like it is going to be a very lonh month because I continue to recieve pathetic service. I can never recommend Dotsure to anyone, it has been a nightmare with thwm from the word go