FN
Fannie N
1 reviews | Active since Apr 2025
25 Apr 2025, 14:12
Unauthorized mandate debit order.
Dot sure insurance has been deducting money from my account and I tried to stop the debit order with my bank.. lately I received a notification that my the registered mandate is going to debit my account meanwhile I haven’t approved anything!
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dotsure.co.za's replyOfficial
25 Apr 2025, 14:35Hi Fannie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Apr 2025, 14:35
Official
Hi Fannie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za