SB
Sheila B

1 reviews | Active since Feb 2011

28 Jul 2024, 14:15

Unauthorized Debit Orders : Dotsure

The response I received last week to my review of Dotsure's shocking service is meaningless, because yesterday Dotsure took a second unauthorized amount out of my bank account. Again, I reversed this unauthorized Debit Order, but it costs money to do so. Unbelievable that this company persists in their ******* activities, even though I now have written confirmation that my policy was cancelled (at my insistence) on 26bJuly. A disgrace to the business world

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Replies (1)
dotsure.co.za
dotsure.co.za's reply29 Jul 2024, 09:13
Official
Hi Sheila, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za