XE
Xavier E
1 reviews | Active since Nov 2022
15 Nov 2022, 21:03
Unauthorized Debit Orders
I have received a request from Dotsure for authorization for debit orders regarding insurance of some kind, that I did not accept, yet the debit orders went through and it cannot be stopped by myself at the bank. This is unacceptable and I need this to be resolved ASAP.
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dotsure.co.za's replyOfficial
16 Nov 2022, 08:49Hi Xavier , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply16 Nov 2022, 08:49
Official
Hi Xavier , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za