UNAUTHORIZED DEBIT ORDER!!!!!! GENX***

MY COMPLAINT - 01 Sep 2024

PLEASE RETURN MY R276.00 WHICH YOU DEBITED MY ACCOUNT *******Y!!!!!! I CALLED AND EXPLAINED THAT I NEVER SINGED UP FOR THIS PRODUCT, LINDISIPHO CONFIRMED THAT I WILL NOT BE DEBITED FOR THIS PRODUCT AND IT WILL BE REMOVED FROM MY POTFOLIO. AFTER GIVING ME ASSURANCE YOU STILL GO AND DEBIT MY ACCOUNT *******LY??? WHY??? PLEASE RETURN MY MONEY AND REMOVE THIS FROM MY PRODUCTS!!!!!!!!!!!!!!!!!!!! GENX***

------------------------------------------------------------------------------- dotsure.co.za’s reply 02 Sep 2024 at 08:39 Hi Godfrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za

----------------------------------------------------------------------------- 12 DAYS LATER, NO FRICKING CALL OR MY REFUND FROM THESE *******!!!! YOU DEBITTED MY ACCOUNT FOR A PRODUCT I DID NOT SIGN UP FOR!!!!!!!! PLEASE PAY MY MONEY BACK !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!