GP
Godfrey P

1 reviews | Active since Mar 2009

01 Sept 2024, 15:46

UNAUTHORIZED DEBIT ORDER!!!!!! GENX***

PLEASE RETURN MY R276.00 WHICH YOU DEBITED MY ACCOUNT *******LY!!!!!! I CALLED AND EXPLAINED THAT I NEVER SINGED UP FOR THIS PRODUCT, LINDISIPHO CONFIRMED THAT I WILL NOT BE DEBITED FOR THIS PRODUCT AND IT WILL BE REMOVED FROM MY POTFOLIO. AFTER GIVING ME ASSURANCE YOU STILL GO AND DEBIT MY ACCOUNT *******LY??? WHY??? PLEASE RETURN MY MONEY AND REMOVE THIS FROM MY PRODUCTS!!!!!!!!!!!!!!!!!!!! GENX***

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply02 Sept 2024, 08:39
Official
Hi Godfrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
GP
Godfrey P's update10 Sept 2024, 08:45
Reviewer Update
YOU **** THAT RELEVANT DEPARTMENT WILL BE IN TOUCH WITH ME!!! IT'S 10 DAYS LATER, NO CALL, NO REFUND AND NOTHING FROM YOU *******!!!!!!!! I WANT MY MONEY BACK!!!!!!!! PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!