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Sonja N
1 reviews | Active since Mar 2021
02 May 2023, 15:14
Unauthorised debit order submitted by DOTSURE
<div>I enquired about a warranty on my car. I specifically stated that I am not authorising any payment and even declined the first request to approve. Yet, to my surprise, the amount of R440 was deducted from my FNB Fusion account on the 29th of April </div>
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Replies (2)
dotsure.co.za's replyOfficial
02 May 2023, 15:24Hi Sonja, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 May 2023, 15:24
Official
Hi Sonja, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Sonja N's updateReviewer Update
02 May 2023, 15:52Much appreciated thanks
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Sonja N's update02 May 2023, 15:52
Reviewer Update
Much appreciated thanks