ND
Nkululeko D
1 reviews | Active since Jul 2023
17 Jul 2023, 13:14
Unauthorised debit order
I recently checked my debit orders and ,I saw that there is a debit order from Dotsure. I have sign for any insurance from dotsure. The reference is UDWO***,i tried to dispute and stop this debit order unfortunately it has been blocked,I'm unable to get my money back. Please assist with this complain as soon as possible
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dotsure.co.za's replyOfficial
17 Jul 2023, 13:18Hi Nkululeko, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Jul 2023, 13:18
Official
Hi Nkululeko, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za