LP
Logan P
1 reviews | Active since May 2022
06 Jun 2023, 14:04
UNAUTHORISE DEBIT
THIS COMPANY IS NOTHING BUT MONEY MAKING PEOPLE. I RECENT ASKED FOR A QUOTE...WENT THROUGH ALL THE MOTIONS. I VERY DISTINCTLY TOLD THE CONSULTANT THAT HE SHOULD NOT DEBIT MY ACOUNT UNTIL I AM HAPPY WITH THE POLICY AND UNTIL I AUTHORISE. BUT THEY DEBITED Y ACCOUNT ANYWAY. RIDICULOUS!!. NOW WAITING FOR THEY EXCUSE AS TO WHY THEY DID THIS.
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dotsure.co.za's replyOfficial
06 Jun 2023, 14:11Hi Logan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Jun 2023, 14:11
Official
Hi Logan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za