KH
Keagan H

1 reviews | Active since Oct 2015

17 Jan 2020, 17:08

Unathi @ dotsure: Best customer service yet!

Having added Furbabies to the family meant that there were expense after expense in vaccinations and vet bills, I made an enquiry with dotsure and was contacted by a very professional, knowledgeable Unathi who guided me through the process and answered every question I through at him until I was satisfied. I must say that I was under financial constraints and asked that he call me back at first the following day: like clockwork he called exactly when we had discussed, and then later again where I advised once more that I would hold off. I had messed him around so much trying to come to a decision and he handled it all extremely professionally. it is for this reason that I called in for him specifically once I had made up my mind sooner than march (which is when I asked that he call me again). It is by far the greatest experience I have had via telephone EVER! Unathi, a huge thank you for everything, you were phenominal to work with and my Babies are now dotsure family and covered!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Jan 2020, 07:39
Official
Hi Keagan,

Welcome to the dotsure.co.za family. Thank you so much for taking the time to provide us with such great feedback, it truly means the world to us! We will be sure to pass your message on to Unathi ;-)

dotsure.co.za