SM
Stefaans M

1 reviews | Active since Nov 2023

18 Sept 2024, 11:43

Unacceptable service

Dotsure is very unprofessional and unreliable when it come to handling claims, they make empty promises. I wrote a review about their pathetic service in handling my claim after my car was written off,they rep**** and said they will get back to me,but never did.I can never recommend them to anyone.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Sept 2024, 11:59
Official
Hi Stefaans, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za