WR
Warren R
1 reviews | Active since Dec 2019
01 Jul 2024, 21:29
Un authorised debits
I have cancelled the policies with dotsure two months ago and to my surprise they still deducting i have moved to another provider and emailed dotsure a few times just to find they deducted again. Funny thing is that u cannot reverse or dispute this transaction
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dotsure.co.za's replyOfficial
02 Jul 2024, 05:33Hi Warren, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Jul 2024, 05:33
Official
Hi Warren, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za