AO
Anfra O
1 reviews | Active since Oct 2012
05 Nov 2024, 16:28
*****ULANT PREMIUM DEDUCTIONS
THIS IS TO WARN PEOPLE REGARDING DOTSURE. MY SISTER-IN-LAW CANCELLED MY LATE MOTHER'S PET POLICY AND THEY REFUSE TO CANCEL IT....😡😡😡 THEY KEEP ON TRYING TO DEDUCT THE PREMIUM FROM THE ACC. ACCORDING TO THEM, THEY MUST HAVE A DEATH CERTIFICATE....SINCE WHEN IS THAT A REQUIREMENT??? THERE WERE NO CLAIMS AND IT'S NOT A LIFE POLICY!!!! THESE PEOPLE ARE TRYING THEIR LUCK, STAY VERY FAR AWAY FROM THEM!!!!!!!😡😡😡😡😡😡😡😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
05 Nov 2024, 16:36Hi Anfra, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Nov 2024, 16:36
Official
Hi Anfra, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
AO
Anfra O's updateReviewer Update
05 Nov 2024, 19:30YOUR CHANDRE VAN DEN HEEVER REFUSES POINT BLANK TO CANCEL THAT DAMN PET POLICY FOR MRS A OELOFSE ***. THERE WERE NO CLAIMS OR ANYTHING, AND YOU JUST STOLE MONEY AGAIN FROM HER BANK ACC WHICH I REVERSED!!!!!! I AM REPORTING THIS NOW TO THE OMBUDSMAN!!!!!
AO
Anfra O's update05 Nov 2024, 19:30
Reviewer Update
YOUR CHANDRE VAN DEN HEEVER REFUSES POINT BLANK TO CANCEL THAT DAMN PET POLICY FOR MRS A OELOFSE ***. THERE WERE NO CLAIMS OR ANYTHING, AND YOU JUST STOLE MONEY AGAIN FROM HER BANK ACC WHICH I REVERSED!!!!!! I AM REPORTING THIS NOW TO THE OMBUDSMAN!!!!!