JHRj
John Hamilton Reid john.reid

1 reviews | Active since Nov 2025

27 Apr 2022, 07:41

Tshifhiwa Booi...Excellent Service!!!

I recently had a tracker unit fitted in a car that i bought, only to find out that the vehicle tracker unit wasn't working properly. I phoned Dotsure.co.za and spoke to Monique, less than a hour later, i received 3 emails "Your ticket - policy -monique - has been closed", instead, i still had the same problem. Then i phoned Monique again and the same happened(BAD SERVICE, MONIQUE), Eventually i phoned back and i spoke to Tshifhiwa Booi. I experienced a whole new and higher level of Customer Service. She was cool, relaxed, a good listener and was completely honest...Tshifhiwa Booi, You are the Best !!!...I SALUTE YOU !!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply28 Apr 2022, 09:02
Official
Hi John,

Welcome to the dotsure.co.za family! Thank you so much for trusting us to take care of what matters most to you, it truly means the world to us! We will be sure to pass your message on to Tshifhiwa :-)

dotsure.co.za