WJ
Whafieka J

1 reviews | Active since Dec 2010

05 Jan 2024, 18:59

Troy Stoffels - Thank you for serving with care

I am extremely impressed with the response time after enquiring about a quote for my pet with Dotsure. I would like to thank Troy Stoffels for serving with care! Troy determined our needs, and recommended suitable and affordable plans. (Clearly, this was not just a sale to Troy). He went the extra mile by clarifying a question I had ,with a colleague - I appreciated the honest feedback to help me to make an informed decision! He was friendly, patient, understanding and referred to my pup by name to provide the best Customer Care- Thank you for the personal touch!

PS: Thank you for the discounted premiums! :) I am excited to have signed-up with Dotsure after such a great experience!

Wishing Troy the very best! Kind Regards Whafieka Joosub

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Replies (1)
dotsure.co.za
dotsure.co.za's reply05 Jan 2024, 19:00
Official
Hi Whafieka,  Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Troy as well. ;-) The dotsure.co.za family