IM
Ignatius M
1 reviews | Active since Sept 2013
23 Aug 2022, 11:49
Tracking device rip-off
When I joined I was explicitly informed that I'll be paying for the tracking device for the first 36 months and when the same device malfunctioned later on and was replaced I'm now informed that I was paying for it as well, almost 6 years on. I know they've ****med me with other claims but this I did not expect and I want my money back. My brother joined this people just last month and he not impressed and hoing back to his previous Insurer.
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dotsure.co.za's replyOfficial
23 Aug 2022, 12:02Hi Ignatius, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 Aug 2022, 12:02
Official
Hi Ignatius, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za