To Whom It May Concern at Dotsure Insurance Company, I am writing to express my extreme dissatisfaction and distress regarding my experience with Dotsure Insurance Company

To Whom It May Concern at Dotsure Insurance Company, I am writing to express my extreme dissatisfaction and distress regarding my experience with Dotsure Insurance Company. On May 3, 2024, I was involved in a car accident caused by a courier driver. Despite being insured with Dotsure, I encountered numerous challenges and unfair treatment throughout the claims process. The issues I faced include: 1. Unreasonable billing: I was charged excessive amounts for access and inception fees. 2. Lack of transparency: Dotsure failed to provide clear communication regarding my claim and the status of my reimbur*****t. 3. Discriminatory treatment: I believe I was taken advantage of due to my racial background and lack of legal representation. 4. Unfulfilled promises: Dotsure promised to reimburse me 10% of the access and inception fees after claiming from Westwood Insurance (the courier company), but I have yet to receive any feedback or reimbur*****t.