MR
Mark R
1 reviews | Active since Oct 2017
11 May 2021, 10:16
To much automated things going on at dotsure.
I have begged i have complained look at the date today the 11 th of May. I really have no other option but to just ignore your non payment sms from now on. I do have the chat where i was told im am covered. Or is this maybe a new way of not paying claims for non payment yet you promise in writing it would be debited but yet nothing happens. As a brand Dotsure very good the same cant be said about the people carrying the name. And pls dont tell me how sorry you guys are. Get rid of the problem.
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Replies (2)MR
Mark R's updateReviewer Update
11 May 2021, 10:18And no contact pls as it doesnt seem to work anyway just fix what needs to be fixed.
MR
Mark R's update11 May 2021, 10:18
Reviewer Update
And no contact pls as it doesnt seem to work anyway just fix what needs to be fixed.
dotsure.co.za's replyOfficial
11 May 2021, 11:09Hi Mark,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply11 May 2021, 11:09
Official
Hi Mark,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za