XK
Xoliswa K
1 reviews | Active since Dec 2019
21 Dec 2022, 09:49
This is the second review I'm making in two weeks
This is the second review I'm making in two weeks. I was ****** by Dotsure. I lodged a claim, somebody was sent to my house while I was not even at home. They didn't even notify me. When I got home the guys were already working without even my knowledge. They messed up with my DB box and they failed to fix the problem. After that Dotsure rejects the claim. Do u have to fix the problem they made themselves. I want them to fix this problem As Soon As Possible. This makes me so angry
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dotsure.co.za's replyOfficial
21 Dec 2022, 12:28Hi Xoliswa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Dec 2022, 12:28
Official
Hi Xoliswa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za