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Bongi B
1 reviews | Active since Aug 2025
08 Sept 2025, 18:46
This is ridiculous
This is my 2nd complaint regarding my claim. I requested all calls to be sent to me. I want to hear the assessor calls and the call where I changed my cover.
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dotsure.co.za's replyOfficial
08 Sept 2025, 21:34Hi Bongi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply08 Sept 2025, 21:34
Official
Hi Bongi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za