ZVdM
Zanna Van der Merwe
1 reviews | Active since Aug 2021
30 Oct 2021, 18:27
This Company is NOT honest
I took out pet insurance for my 2 dogs, cancelled it the NEXT day because of financial issues that was not for seen. They insisted to phone me to cancel, I phoned 2x and could not speak to the person, left messages for her, she never came back and Dot Sure deducted the premium. What can I do???
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
31 Oct 2021, 19:36Hi Zanna,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply31 Oct 2021, 19:36
Official
Hi Zanna,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za