AB
Angelique B
1 reviews | Active since Dec 2021
14 Dec 2021, 12:05
Third Party claim - Worst experience ever!
a Lady that is insure through Dotsure hit my car on the 17th of November 2021. Two weeks later, I only received paperwork to fill in after numerous phone calls from myself and their client.
I received an email saying that my claim has been diarized for the 19th of January 2022, so now I have to drive around with a car with no side mirror and dented doors for a month and we were in the process of selling my vehicle. Now everything is on hold because Dotsure will take about 2 months to deal with the claim.
POOR POOR POOR service, I will never refer anyone to Dotsure! Absolutely ridiculous that I have to wait for months to get my car fixed.
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dotsure.co.za's replyOfficial
14 Dec 2021, 12:49Hi Angelique,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply14 Dec 2021, 12:49
Official
Hi Angelique,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za