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1 reviews | Active since Jun 2016
15 Jul 2022, 16:55
They will tell you that you are "fully covered", but only pay you a portion
Another company using words like "FULLY COVEERED" when they selling you, to get you onboard and then when its time to claim, they only pay your a portion for the claim.
PARTIALLY BY DEFINITION IS NOT FULLY COVERED. GET AN EDUCATION.
Partially paying the full amount is CALLED "PARTIALLY COVERED", yet the claims lady continues to tell me that I'm "FULLY COVERED but not for everything".
THAT IS CALLED PARTIALLY COVERED LADY
OPEN A DICTIOANRY AND EDUCUTE YOURSELVES ON THE DEFINTION BETWEEN THE WORDS "FULLY" AND PARTICALLY"
PATHETIC
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dotsure.co.za's replyOfficial
15 Jul 2022, 17:14Hi. Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Jul 2022, 17:14
Official
Hi. Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za