They were kind hearted people and willing to help with everything I needed, they actually interacted with me(the client)not just went according to the script

Hi Frederik, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) The dotsure.co.za family