They took more time period to proccess my third party claim, they said they will take not more than 60 working days to finalise everything but untill now the still saying that they are waitting for management outhorization, for the past 2 months they are

Hi Sbusiso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za