They have pathetic service and never return calls and email you will call them back yourself 10 times but still instead they will hang up on your ears

They have pathetic service and never return calls and email you will call them back yourself 10 times but still instead they will hang up on your ears. Its been 10 days without getting help drom them to fix my 75” tv which has frozen on blue screen apparently because of software update when you call you promised someone else will come back to you and no one is bothered so people think twice before you buy skyworth products the dont care abour servicing people who are users of their brands