MH
Mohamed H
1 reviews | Active since Sept 2011
10 Jan 2024, 19:29
They cancelled policy for claiming.
They cancelled my policy because I had to claim for 3 legitimate claims (all legal) in 1 year, I always paid my premium in full. Today they called to say they have to cancel my policy
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dotsure.co.za's replyOfficial
10 Jan 2024, 21:05Hi Mohamed , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Jan 2024, 21:05
Official
Hi Mohamed , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za