CB
Charlene B

1 reviews | Active since Jan 2013

22 Sept 2023, 12:37

The worst Vehicle Insurance Company ever

The worst Vehicle Insurance Company ever They do not come back to you. They ignore your calls. I have a claim that I am trying to sort out forover 2 months now Sisanda Smile just ignore you - worst consultant ever You phone them - you never get through to the person you want or to a Team Lead. If you leave a message - NOBODY returnes your call The number Sisanda supp**** does not work and they do not respond to e-mails AT ALL!!!!! Stay away from them

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply26 Sept 2023, 09:17
Official
Hi Charlene, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za 
CB
Charlene B's update03 Oct 2023, 10:07
Reviewer Update
Over promise and under deliver - No-one contacted me - shows you how BAD they are