1 reviews | Active since Jul 2020
The disappointment in Dotsure is strong
On my previous review, it was siad that they will investigate and get an agent to call me back. Still no call, either figuring out another way to not pay, and or a way to cover themselves. Sad isn't it, that they will lose more customers like me to this I mean R2100.00 odd for them is really pocket change but they would rather stick to their wordings which weren't explained correctly than to help out a CLIENT of theirs, who would have upgraded their cover etc should the customer service been there. The cheek to tell me that the payment for Joey's Arthritis claim was a finger error and that they not paying for Balotelli, two claims, and neither were done in a correct and humble manner. The owner is probably sitting on a beach somewhere with not a worry in the world repudiation claims.
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
