pvdm
petrus van der merwe

1 reviews | Active since Oct 2017

10 Mar 2019, 11:46

The devils cover

Such a ***** quote:

1. Well, it’s actually quite simple… Included in every premium (no matter how low it is) is a special telematics device called the Dotsure Smartbox. This amazing piece of technological wizardry allows us to price according to your specific driving behaviour and to confirm our suspicion that you are a driving maestro. A magician behind the wheel, if you will…

what is a driving maestro for one is a driver from hell for the other ... by sharing driving behavior you give reason for a claim to be rejected

2. Vehicle only insured for market and not retail

3. Not stipulating what is covered under comprehensive cover

4. if you go and check the quote is not a open driver policy so you need to change that

5. you have a basic excess of r6000 or 10% of your claim witch ever is higher so if you have a claim that is for example R250000 your excess is R25k, no advise on that your additional excess would be

as in the market to buy a new vehicle we busy sourcing quotes and when we saw this it gave us the shivers

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Mar 2019, 14:48
Official
 Dear Petrus

Thank you for contacting us. 

Kindly note that our turnaround time for complaint investigation is 14 days. A consultant from our Resolutions Team will be appointed to deal with your complaint. The appointed consultant will communicate directly with you using the contact details we have on our records or as provided by you. A comprehensive response will be sent to you on completion of the investigation and feedback will also be posted on this platform. 

We trust you find the above in order. 

Regards 

Dotsure Resolutions Team