AP
Alzaan P
1 reviews | Active since Jan 2017
11 Oct 2023, 14:31
The best not so the best.
They claim to be the best and are even rated as the best. However, I have received nothing more than the very bare minimum from this service provider. Claims processed and paid out quickly? Quite the opposite.
When following up on my claim, I am transferred to a string of different departments. Also, why as a client, should I be following up with them? After all, it is my money they have to give back to me.
I am very unhappy with this service provider and will definitely be cancelling this policy once I get my money back.
Forget about me referring you.
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Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
11 Oct 2023, 15:36Hi Alzaan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Oct 2023, 15:36
Official
Hi Alzaan, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
