CV
CindyLee V

1 reviews | Active since Oct 2018

15 Mar 2021, 18:11

The best in the business!

I was assisted by Pierce Kapp today at Dotsure insurance, and all I can say is wow, such great service. I currently have pet insurance with Dotsure and decided to get a quotation for car insurance as well, and hopefully move everything to one company should the price and type of cover be acceptable. Now, I have always received fantastic service from the pet cover agents, but now I can honestly say their service is just generally great across the board. Pierce Kapp was very eloquent with explaining and advising on the cover, and extremely helpful and insightful when it came to answering all my questions. I would definitely recommend Dotsure once again as not just a pet insurer, but a car insurer as well because their service is beyond reproach. Well done Dotsure!

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Replies (3)
CV
CindyLee V's update15 Mar 2021, 18:13
Reviewer Update
Reference: NYP***
dotsure.co.za
dotsure.co.za's reply16 Mar 2021, 08:12
Official
Hi Cindy-Lee, 

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Pierce as well. ;-) 

The dotsure.co.za family
CV
CindyLee V's update17 Mar 2021, 20:53
Reviewer Update
After having dealt with more than one consultant at Dotsure from day 1 of taking out pet insurance till now when I changed over to their car insurance, I can honestly say the staff are top class and a pleasure to deal with. Until yesterday when I spoke to Junior Masuku who is the Netstar consultant at Dotsure. What an abrupt and unpleasant person to deal with, wow, he spoke to me as if it was a major C**** to give me the information he was giving me. I mean it is mandatory for me to take the device with my insurance, I didn't ask for it, so don't be dismissive with me when doing your job.