NM
Nancy M
1 reviews | Active since Dec 2022
03 May 2023, 18:33
THANK YOU TO RACHELLE FRITZ FOR AMAZING CUSTOMER SERVICE AND ADVICE!
I would like to commend and thank and just celebrate Rachelle Fritz from dotsure.co.za for her stellar service! Rachelle helped me sort out two wellness claims for my pets recently - which she finalised on the SAME day; she also telephoned me to confirm the processing of the claims, and to explain matters to me. Furthermore, Rachelle helped me understand the changes to my dotsure annual plan, and recommended I add one extra item to ensure more secure coverage for my dogs. I am VERY happy with the help and advice received from Rachelle Fritz, and I commend her on her excellent client service - and I commend dotsure.co.za on their sound staff training and quality of services.
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Replies (1)dotsure.co.za's replyOfficial
03 May 2023, 23:08Hi Nancy, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with Rachelle as well. ;-) The dotsure.co.za family
dotsure.co.za's reply03 May 2023, 23:08
Official
Hi Nancy, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with Rachelle as well. ;-) The dotsure.co.za family
