BB
Bernard B

1 reviews | Active since Apr 2025

10 Apr 2025, 14:15

Thank you Lucia

Recently interacted with Lucia from Dotsure regarding car warranty, service plans, etc.

Like all insurance products it involved a lot of detail. However she clearly explained the various options. I was emailed all the necessary documents to go through it at leisure. Her follow-up conversation a few days later cleared up some doubts and questions I still had. I have to commend her for her patience - my line was not always clear- and professional manner. She made sure of the dot that made me a policyholder. Thank you Lucia.

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Replies (3)
dotsure.co.za
dotsure.co.za's reply10 Apr 2025, 14:41
Official
Hi Bernard, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Luia as well. ;-) The dotsure.co.za family
BB
Bernard B's update10 Apr 2025, 14:53
Reviewer Update
Keep it up
dotsure.co.za
dotsure.co.za's reply10 Apr 2025, 15:45
Official
Hi Bernand, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Lucia as well. ;-) The dotsure.co.za family