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MD
Mubeen Dildar-Mia

1 reviews | Active since Sept 2020

21 Nov 2021, 23:47

Terrible turn around times

Still waiting for my feedback on my claim. My pool needs to be Fibre glassed as per their own assessors but no feedback from them for 3 weeks now... ***-00001

0
Replies (5)
dotsure.co.za
dotsure.co.za's reply22 Nov 2021, 08:29
Official
Hi Mubeen, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
MD
Mubeen Dildar-Mia's update24 Nov 2021, 10:35
Reviewer Update
Still no feedback
dotsure.co.za
dotsure.co.za's reply24 Nov 2021, 11:12
Official
Hi Mubeen,

Apologies for the delay in assistance, we have sent for follow up with our team.

dotsure.co.za
MD
Mubeen Dildar-Mia's update24 Nov 2021, 23:05
Reviewer Update
I would like the lady who called me for an interview to call me back.
dotsure.co.za
dotsure.co.za's reply25 Nov 2021, 08:08
Official
Hi Mubeen,

Our team will make contact.

dotsure.co.za