jvdl
jeremy van der linde
1 reviews | Active since Oct 2020
15 Jul 2022, 11:32
Terrible service on the household claims
Terrible service on the household claims. Delays in response. lack of actioning claims while details requested was submitted. Only escalation to the Manager in the claims department created action.Great service on the Pet Claims never an issue.
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dotsure.co.za's replyOfficial
15 Jul 2022, 11:35Hi Jeremy, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Jul 2022, 11:35
Official
Hi Jeremy, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za