KB
Kamogelo B
1 reviews | Active since Oct 2019
10 May 2023, 12:00
Terrible Service!!!!!
I have been Calling for the past few days to change my debit order account details. They say they will call back and no ones call back. Today I called in again to follow up on my request still no Consultants available. Then they hung up on me!
What kind of service do you provide? What does one need to do to recieve assistance???
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dotsure.co.za's replyOfficial
10 May 2023, 12:06Hi Kamogelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 May 2023, 12:06
Official
Hi Kamogelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za