MM
Mpho M
1 reviews | Active since Jun 2021
10 Jun 2021, 10:05
Terrible service
The service I am receiving lately from Dotsure is terrible. I have a new comprehensive vehicle cover with them inception date 1st July 2021 and they now are requesting my claims history for the past 5 years with my previous insurers. If I have changed insurance cover with more than 10 insurance companies I must now then go to all the 10 companies to request proof that I have not claimed with them. What kind of an inconvenience is this? First time I come across such with an insurance company.
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dotsure.co.za's replyOfficial
10 Jun 2021, 10:23Hi Mpho,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply10 Jun 2021, 10:23
Official
Hi Mpho,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za