PH
Peter H
1 reviews | Active since Jul 2019
02 Nov 2023, 07:07
Terrible service
Terrible service, I took my car in for a service, I was then given a quote for a noisy rear wheel bearing. I claimed with dotsure car warranty and the assessor told me that they will only pay if the bearing fails. He then said a noisy bearing is not a failed bearing, his words were, “the bearing must seize first or the wheel must fall off”.
Dotsure has a lot of great reviews but I haven’t experienced anything pleasant with them so far.
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Replies (1)dotsure.co.za's replyOfficial
02 Nov 2023, 07:08Hi Peter, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Nov 2023, 07:08
Official
Hi Peter, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
