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Carin S
1 reviews | Active since Oct 2018
25 Jul 2025, 17:54
Terrible. Run, don't walk in the opposite direction
I have been with them for more than 6 years. With multiple pets insured and a monthly premium of R2000. And today when I claimed, they just rejected my pet claim. No reasons given. Stay far, far away
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Replies (2)
dotsure.co.za's replyOfficial
26 Jul 2025, 05:04Hi Carin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply26 Jul 2025, 05:04
Official
Hi Carin, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Carin S's updateReviewer Update
23 Sept 2025, 06:14I have to add that Dotsure did resolve the issue. Thank you
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Carin S's update23 Sept 2025, 06:14
Reviewer Update
I have to add that Dotsure did resolve the issue. Thank you