sS
sewmangalryan S

1 reviews | Active since Aug 2016

21 Dec 2016, 20:51

Terrible customer service / no claim payout

<p>Will never advise any individual to have their vehicle insured with this company, too many issues to mention !!!</p>

0
Replies (2)
dotsure.co.za
dotsure.co.za's reply04 Jan 2017, 09:32
Official

Dear Mr Sewmangal

We confirm that you had a claim on your Motor Bundle Policy and it was repudiated, the reasons for which were explained to you.

We further confirm that your claim for the towing cost was repudiated due to you not having a valid mechanical breakdown claim, as per your policy terms and conditions.

Yours sincerely

Oakhurst Resolutions Team

sS
sewmangalryan S's update04 Jan 2017, 10:09
Reviewer Update

All bunch of **** , and as for the towing bill being not paid , why don't you guys pull the recordings from my call when I tried to launch a towing claim and post it here so that everyone can see what a bull**** insurance company this really is