1 reviews | Active since Jan 2017

14 Aug 2019, 06:52

TAKING EXTRA MONEY NOT AGREED UPON!!!!!!!!!!!!!!!!!

I signed up for the car insurance, I PAID the FULL installment which was agreed upon. I also have a pet insurance which was PAID for in FULL. the tracker was installed which was great and before it was installed there was said that NO CHARGES will be extra or that I have to pay for installation. SO PLEASE EXPLAIN WHY ON EARTH DID YOU DEBIT FROM MY ACCOUNT WITHOUT SAYING WHAT IT IS FOR!!!!!!!!!!!!

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Replies (2)
dotsure.co.za
dotsure.co.za's reply14 Aug 2019, 08:14
Official
Hi Teliza

Thank you so much for getting in touch with us and bringing this to our attention. We have referred this to the relevant department who will be in touch with you shortly to assist and rectify any concerns you may have.

Thank you,
dotsure.co.za
's update14 Aug 2019, 08:43
Reviewer Update
Thank you for speedy response. and to sort out everything within 5 min.