tT
tanyaruth T

1 reviews | Active since Nov 2016

04 May 2021, 08:45

TAKES FOREVER TO GET BACK TO ME

THIS IS DAY 3 KNOW I AM WAITING FOR SOMEONE TO CALL ME BACK REGARDING CHANGING OF BANK DETAILS. SOMEONE PHONED ME SATURDAY AND SAID THEY WILL PHONE ME BACK AND UP TO TODAY I AM STILL WAITING SO CAN SOMEONE PLS CALL ME BACK OR NUST I CHANGE INSURANCE ***

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply04 May 2021, 10:27
Official
Hi Tanya, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za