TAKE TAKE TAKE BUT DONT GIVE BACK

"QUOTE" Dear ***x Our Support Rep has indicated that your ticket has been Resolved. If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket. If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours. Sincerely Dot Sure Support Team https://dotsure.freshdesk.com/helpdesk/tickets/502061 "UNQUOTE" After 4 calls and 5 messages received as above , my query still has not been resolved.!! Ticket No 501921,501950,501921,502061,again 502061

Our one dog needs dental attention I called Dot Sure to enquire about the cover for dental. It was explained that the dental will cover for chipped and broken teeth, After assessment from the vet they did discover broken and chipped teeth which has made the gums recede and gingivitis has now set in. The Vet's quotation, assessment and motivation letter was emailed to Dot Sure.

The answer simply is....'unfortunately we cannot pay ???

Not one of those call centre agents would give us the telephone number or email address of the CEO of Dot Sure. Yet taking full contributions from pensioners each month is quite alright !!!

"Dot Sure, Its no use responding to your messages, because I would simply have to go through the whole saga again explaining the same story with the same answer from yourselves " Unfortunately we cannot pay"

Cancel Our Contract and enjoy having received money for no return

Pensioner