JG
Jes G

1 reviews | Active since Mar 2020

11 Nov 2020, 13:00

Tail-Wagging Good Service

I have submitted two claims so far but just had to do a big one and was stressing that they would only pay out a few hundred rands of his bill that cost a couple thousand. Well colour me surprised because our final pay out was about R300 more than we expected and about R150 short of his entire bill! I couldn't be more happy in a time that was stressful both for the health of my good boy and after a financially tough year. Arky and I will definitely treat ourselves to something nice with those few extra hundreds :-) Also a small thing that meant a lot - I was emailed a personalised get-well soon card addressed to Arky which really warmed my heart. Will definitely recommend Dotsure to anyone with pets.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Nov 2020, 13:41
Official
Hi Jes,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family