LB
Luna B

1 reviews | Active since Feb 2018

05 Feb 2018, 16:20

Taahirah Simons is a godsend!!

I've had pet insurance with DotSure for a few months now, and I must say I am beyond impressed with the service that I've received from Taahirah Simons. She ALWAYS responds sooner than I ever expect, and resolves issue speedily. I've just submitted a claim to her, and she forwarded it to the claims handler AND phoned me, all within 5 minutes of me sending the email with my claim. I've had such terrible service with previous insurers, and it so lovely to finally be with a company that seems to care about their clients' happiness. Thank you!!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply06 Feb 2018, 08:47
Official

Thank you very much for posting your positive feedback. We’re delighted that Taahirah showed you just how much we value you as a client. We’ll be very glad to share your compliment with Taahirah and HER manager.

Warm regards

The Dotsure Team