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marikeoli M

1 reviews | Active since Aug 2016

22 Nov 2023, 09:06

Super service from dotsure - pet insurance

I have pet insurance with dot sure. This is really the best pet insurance you can find. They are so helpful, compassionate and caring to helping with claims and to help you understand what will be best suited for your options on the policies. Ii have NEVER had issues claiming from them and in some cases even got paid out the same day the claim was submitted. It is such a peace of mind that when something happens to our fur babies that there is no expense worries to giving them the best health care then needed. Today I want to specifically give a shout out to @corrine Jonkers, She helped me today to update my policy as she could see that anther option on the plan would benefit me more. She was kind, fast, professional and to the point. Thank you Corrine for making my day better just by being so friendly and helpful.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply22 Nov 2023, 09:30
Official
Hi Marike, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Corrine as well. ;-) The dotsure.co.za family