TM
Thomas M
1 reviews | Active since Mar 2014
18 Apr 2023, 10:42
Stranded For Transport
Can we please speed up the car hire payout?
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
18 Apr 2023, 11:25Hi Thomas, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply18 Apr 2023, 11:25
Official
Hi Thomas, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Thomas M's updateReviewer Update
18 Apr 2023, 11:47Can they give feedback(payout) by COB today please?
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Thomas M's update18 Apr 2023, 11:47
Reviewer Update
Can they give feedback(payout) by COB today please?
TM
Thomas M's updateReviewer Update
20 Apr 2023, 10:18So even Team leaders promise clients to call them and dont call?!?!?!?!?!?!?!?!? A Zukisani called me yesterday around 09:40 and said he would call with constructive feedback by noon. It's almost 24 hours and i am still waiting!!! It makes me wonder if i chose the correct insurer for my goods, i just added my home contents to the policy for crying out loud.!!!
TM
Thomas M's update20 Apr 2023, 10:18
Reviewer Update
So even Team leaders promise clients to call them and dont call?!?!?!?!?!?!?!?!? A Zukisani called me yesterday around 09:40 and said he would call with constructive feedback by noon. It's almost 24 hours and i am still waiting!!! It makes me wonder if i chose the correct insurer for my goods, i just added my home contents to the policy for crying out loud.!!!